Does 88cash sell my personal information to third parties?

No, 88cash never sells or rents your personal data to third parties. Your information is used solely to provide services, ensure security, and meet legal obligations.

Can I view or delete my stored information?

Yes, you have the right to access, correct, and in certain circumstances delete your data. To make such a request, please contact our support team via 24/7 live chat or email.

Does 88cash store my payment card details?

88cash does not store card numbers or CVV details directly. Payment information is handled through PCI-DSS certified payment processors. For bKash and Nagad, only mobile numbers and transaction references are retained.

How do I opt out of marketing emails or SMS?

You can opt out by clicking the "Unsubscribe" link at the bottom of any marketing email, or by updating your notification preferences in your account settings. Your request will take effect within a maximum of 7 business days.

Will 88cash notify me in the event of a data breach?

Yes. In the event of a data breach, 88cash will notify the relevant authorities and affected users by email within 72 hours, in accordance with international regulations.

88cash | Privacy Policy — Your Data, Protected

1 Introduction & Scope

88cash (https://88cash.win) places the highest importance on the privacy of its users. This Privacy Policy explains how 88cash collects, uses, stores, and protects your personal information. By using our website or app, you are considered to have accepted the terms of this Privacy Policy.

This policy applies to all 88cash services, websites, mobile apps, and customer support operations. It applies equally to all users accessing our services in Bangladesh and other regions.

Please Note: This Privacy Policy may be updated from time to time. The latest version will always be available on this page.

2 What information we collect

88cash collects only the information strictly necessary to operate our services. A detailed breakdown of the types of data we may collect is provided below:

Data Type	Example	Purpose
Identity Information	Full name, date of birth, national ID number	KYC verification and account registration
Contact Information	Email, phone number, address	Account communications and notifications
Financial information	Payment method, transaction history	Deposit & Withdrawal Processing
Technical Information	IP address, browser type, device information	Security & Fraud Prevention
Gaming Activity	Bet history, win/loss records	Responsible Gaming & Service Improvement

We may also collect information about your marketing preferences and preferred communication language, with your consent.

3 How your information is used

88cash uses your information for the following purposes. Each use has a clear legal basis:

Account management: For registration, login, password recovery, and account verification.
Service Delivery: For game operation, deposit, withdrawal, and bonus processing.
Security Assurance: To prevent fraud, money laundering, and other illegal activities.
Legal compliance: To meet international gaming regulations and tax authority requirements.
Customer Support: For resolving your issues and processing complaints.
Service Improvement: To analyze user experience and improve the platform.
Responsible Gaming: Monitoring gaming behavior to identify problematic patterns.
Marketing (subject to consent): For sending promotions, offers, and newsletters.

Our commitment: We never use your information beyond the purposes stated above. You can opt out of marketing communications at any time.

4 Data Retention & Duration

88cash retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

Account information: For the duration of active account and 5 years after closure (as required by law).
Financial transaction records: A minimum of 5 years, in accordance with international financial regulations.
KYC documents: Up to 5 years after verification.
Customer Support Contact: 2 years from the date of last contact.
Cookies & Log Files: Typically between 30 days and 1 year.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

5 Data Sharing & Disclosure

88cash does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

Payment Processor: Solely to process transactions with bKash, Nagad, Rocket, and banking partners.
Technology Service Provider: For hosting, cybersecurity, and analytics services — under strict confidentiality agreements.
Law enforcement agencies: When required by a valid court order or legal investigation, in full compliance with applicable law.
Game Provider: Minimum data necessary for game operation.
Responsible Gaming Organization: To support problem gamblers where applicable.

Important: 88cash never sells or transfers your information to third parties for marketing or advertising purposes.

6 Cookies & Tracking Technologies

The 88cash website and app use various types of cookies. Cookies are small text files stored on your device that help improve your browsing experience.

Essential cookies: Login sessions and security tokens — the service cannot function without these.
Functional Cookies: To remember your language preferences and game settings.
Analytics Cookies: To analyze user behavior and enhance our services.
Security Cookies: To detect fraudulent logins and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain parts of the service to not function properly.

7 Your Privacy Rights

88cash's Privacy Policy complies with international data protection laws. You have the following rights:

Right to Access Your Data: The right to know what information we hold about you.
Right to Rectification: The right to correct inaccurate or outdated information.
Right to Erasure: The right to request deletion of your data under certain conditions.
Right to Restrict Processing: The right to restrict the use of your data in certain circumstances.
Right to Portability: The right to receive your data in a structured, portable format.
Right to object: The right to object to your data being used for marketing purposes.
Right to Withdraw Consent: The right to withdraw your marketing consent at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

8 Security Measures

88cash applies industry-leading security measures to protect your information:

SSL/TLS 256-bit encryption — applied to all data transfers.
Payment data processed in accordance with PCI-DSS standards.
Two-Factor Authentication (2FA) support.
Regular third-party security audits and penetration testing.
A real-time monitoring system to detect suspicious activity.
In the event of a data breach, authorities and affected users will be notified within 72 hours.

Your role: Use a strong password, change it regularly, and always log out after using an unfamiliar device.

9 Protection of minors' data

88cash strictly refrains from providing services to individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor's data has entered our system, the account will be immediately closed and all associated data will be deleted.

To parents and guardians: If your child has accidentally created an account on 88cash, please contact our support team immediately. We will act promptly.

10 Privacy Policy Updates

88cash reserves the right to update this Privacy Policy at any time. For significant changes, we will notify users through the following methods:

A notification will be sent to your registered email address.
A special banner will be displayed on the platform's home page.
The "Last Updated" date at the top of this page will change accordingly.

Continued use of the service after changes take effect constitutes acceptance of the updated policy. If you do not agree with the new policy, please request account closure.

11 Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact the 88cash Data Protection Team:

Email: [email protected]
Live Chat: Via the platform's 24/7 support chat.
Response Time: Within a maximum of 30 business days.

Our commitment: We take every privacy-related request seriously and aim to resolve it as quickly as possible.

88cash Privacy Policy — Our Full Commitment to Protecting Your Data

How 88cash protects your privacy

End-to-End Encryption

No Sale of Data

Secure Data Storage

Minimal Data Collection

User Controls

GDPR Compliant Policy

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